West Norwood Florist Cookie Policy

Understanding Cookies

At West Norwood Florist, we are committed to making your online shopping experience as smooth and personal as possible. A key part of this experience involves the use of cookies. Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps the website remember your preferences, actions, and the items you have placed in your basket while browsing or ordering flowers online. Cookies play a crucial role in not only securing your browsing session but also in providing you with relevant content and tailored offers.

Why We Use Cookies

Cookies are essential in helping us deliver the best possible service to our West Norwood customers. When you order flowers or browse our collections, cookies ensure the website operates efficiently, remembers your choices, and provides recommendations based on your interests. They also help us keep your session secure and analyze how our website is performing, so we can continuously improve your shopping journey.

Types of Cookies We Use

West Norwood Florist utilizes a range of cookies to optimize your experience. These cookies fall into three main categories:

• Essential Cookies: These are necessary for the website to function correctly. Without these cookies, you would not be able to place orders, access secure areas, or use core features of the site. Examples include cookies that remember what you have added to your shopping basket and those required to log you in to your account.
• Analytics Cookies: These cookies allow us to collect anonymous data about how visitors interact with our website. By seeing which pages are most popular or how visitors navigate our flower collections, we can identify areas for improvement and ensure our site is user-friendly.
• Marketing Cookies: These cookies help us deliver personalized floral offers and advertisements that may interest you. They track your interests on our site and, in some cases, other websites, so we can make our marketing communications more relevant to your preferences.

Managing Your Cookie Preferences

At West Norwood Florist, we respect your privacy and give you control over how cookies are used. When you visit our website for the first time, you will be given the option to accept or adjust your cookie preferences. While essential cookies cannot be switched off, as they are necessary for you to be able to shop and order online, you can choose to enable or disable analytics and marketing cookies according to your preferences.

Most web browsers also allow you to manage cookies through their settings. You can usually set your browser to block cookies altogether, erase cookies, or alert you when cookies are being placed. Please note that disabling certain cookies may affect the functionality of our website and could make it impossible to shop or check out online.

Continuous Improvement

We regularly review and update our cookie policies to better serve West Norwood customers. Any changes will be posted on our website. By continuing to browse our site after changes are made, you are agreeing to our use of cookies in accordance with the latest policy. We encourage you to review this page periodically to stay informed about how cookies enhance your experience each time you order from West Norwood Florist online.